Privacy Notice

Last updated: September 2026

This Privacy Notice explains how Trincobiz Dış Ticaret ve Danışmanlık Limited Şirketi (“TRINCOBIZ”, “we”, “us” or “our”) collects, uses, stores and protects personal data through trincobiz.com and related communication channels.

TRINCOBIZ acts as the data controller under Turkish Personal Data Protection Law No. 6698 (“KVKK”).

1. Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Name and surname

  • Company name and professional information

  • Email address

  • Telephone or WhatsApp number

  • Country and location information

  • Information included in your enquiry, quotation request or correspondence

  • Product requirements, machine information and technical specifications you provide

  • Website usage, device, browser, IP address and security log information

  • Cookie and preference information

Please do not send sensitive personal data unless it is specifically required and requested for a legitimate business purpose.

2. How We Collect Personal Data

Personal data may be collected when you:

  • Contact us through our website, email, telephone or WhatsApp

  • Request a quotation, product or service

  • Communicate with us through social media

  • Visit and use our website

  • Establish or consider establishing a business relationship with us

Information may be collected electronically, automatically through website technologies, or directly from you during business communications.

3. Purposes of Processing

We may process personal data to:

  • Respond to enquiries and quotation requests

  • Identify suitable products, suppliers and business solutions

  • Communicate regarding potential or existing business relationships

  • Prepare quotations and coordinate orders, documentation and delivery

  • Provide sourcing, export management and consulting services

  • Maintain business and communication records

  • Ensure website functionality, security and fraud prevention

  • Comply with legal, regulatory, accounting and administrative obligations

  • Establish, exercise or protect legal rights

We do not sell personal data.

4. Legal Basis

Personal data is processed where necessary:

  • To take steps at your request before entering into a contract

  • To perform or manage a contractual relationship

  • To comply with our legal obligations

  • For our legitimate business interests, provided that your fundamental rights and freedoms are not adversely affected

  • To establish, exercise or protect a legal right

  • Based on your explicit consent where consent is legally required

Providing consent for marketing communications is not a condition for receiving our products or services.

5. Sharing and Transfer of Personal Data

Where necessary and proportionate, personal data may be shared with:

  • Service providers supporting website hosting, security, email and information technology

  • Manufacturers, suppliers, logistics providers and other business partners involved in responding to your request

  • Professional advisers such as accountants, consultants and legal advisers

  • Public authorities or legally authorized institutions where required by law

  • Communication platforms selected by you, including WhatsApp and social media services

Some technology and communication providers may process or store information outside Türkiye. Where an international data transfer occurs, we take reasonable measures and apply the safeguards required under applicable data protection law.

6. WhatsApp and Social Media

If you contact us through WhatsApp or a social media platform, your information is also processed according to that platform’s own privacy terms.

We use the information received through these channels to respond to your enquiry and manage the relevant business communication. We do not automatically add contact details received through WhatsApp to a marketing list.

7. Cookies and Website Technologies

Our website uses essential cookies and similar technologies for functionality, security and user preferences. Other cookies will only be used where permitted and, when legally required, after obtaining your consent.

Further details are provided in our separate Cookie Policy. You may also manage your cookie preferences through the cookie settings available on the website.

8. Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this Notice and for any applicable legal, contractual, accounting or administrative retention period.

When personal data is no longer required, it is deleted, destroyed or anonymized in accordance with applicable law.

9. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your Rights

Under Article 11 of the KVKK, you may have the right to:

  • Learn whether your personal data is being processed

  • Request information about the processing of your personal data

  • Learn the purpose of processing and whether the data is used accordingly

  • Learn the third parties to whom your personal data has been transferred

  • Request correction of incomplete or inaccurate personal data

  • Request deletion or destruction of personal data where the relevant legal conditions are met

  • Request notification of correction, deletion or destruction to relevant third parties

  • Object to a result arising against you through analysis performed exclusively by automated systems

  • Claim compensation where you suffer damage due to unlawful processing

Requests will be evaluated and answered in accordance with applicable law. We may request reasonable information to verify your identity before processing a request.

11. Third-Party Links

Our website may contain links to external websites and platforms. TRINCOBIZ is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy notices before providing personal information.

12. Updates to This Notice

We may update this Privacy Notice when our services, website practices or legal obligations change. The latest version will be published on this page with an updated revision date.

13. Contact

Data Controller:
Trincobiz Dış Ticaret ve Danışmanlık Limited Şirketi
Registered Address: Merkez Mah. Akar Caddesi I Tovvers Bomonti No:3/23 Şişli /İstanbul /Türkiye
Email: sales@trincobiz.com
Website: https://trincobiz.com

For questions about this Notice or requests concerning your personal data, please contact us using the email address above.

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